Terms of Service

1. Agreement to Terms

By accessing or using the platform, dashboard, APIs, and services provided by Fexr ("Provider," "we," "our," or "us") (collectively, "Services"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our Services.

Fexr operates as a technology services provider. We supply software tools, a non-exclusive dashboard licence, and technical maintenance services. We do not provide financial intermediation, brokerage, custody, or asset management services of any kind.

2. Description of Services

Fexr provides the following technology services to its clients:

• Dashboard Licence: A non-exclusive, non-transferable licence to access and use the Fexr Dashboard for the purpose of managing smart contract deployments and community Club operations
• Smart Contract Deployment Support: Technical configuration and maintenance of the Client's smart contract infrastructure on supported blockchain networks
• UI Hosting & Uptime Monitoring: Hosting of client-facing interfaces and continuous availability monitoring
• Security Monitoring: Ongoing monitoring for known vulnerabilities and protocol-level security advisories
• API Compatibility Updates: Maintenance to ensure continued compatibility with supported blockchain networks and third-party integrations
• Community Engagement Features: Tools for club creation, member management, and peer-verified data collection

3. Non-Custodial Declaration

Fexr does not possess, manage, or have administrative access to any Client's private keys, seed phrases, or virtual assets at any time. All blockchain transactions initiated through the platform are self-executed directly by the Client or its end users. The Provider acts solely as a software facilitator.

Clients and end users are solely responsible for the security and management of their own private keys, wallet credentials, and digital assets. Fexr cannot reverse, modify, or intervene in any on-chain transaction.

4. Fees and Payment Terms

Services are provided on a fixed-fee basis as follows:

• Implementation Fee: A one-time payment for the technical configuration of the Fexr Dashboard and initial smart contract deployment support, as agreed in the applicable Service Order
• Monthly Maintenance Retainer: A fixed monthly fee covering UI hosting, security monitoring, and API compatibility updates, as agreed in the applicable Service Order

Zero Transactional Interest. All fees payable to Fexr are fixed and are entirely independent of the volume, value, frequency, or outcome of any transactions processed by the Client's underlying smart contracts or treasury. Fexr does not earn commissions, spreads, performance fees, or any other variable remuneration linked to Client transaction activity.

Invoices are issued in accordance with the payment schedule in the applicable Service Order. Late payments may incur interest at the rate specified therein.

5. Eligibility

You must be at least 18 years old to use our Services. By using the platform, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these terms. Business clients represent that they are duly incorporated entities authorised to enter into binding contracts.

6. Account Registration

To use certain features of our Services, you must create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Promptly update any changes to your information
• Accept responsibility for all activities conducted under your account

7. Acceptable Use

You agree not to:

• Use our Services for any unlawful purpose
• Violate any applicable laws or regulations, including financial services regulations in your jurisdiction
• Infringe on the intellectual property or other rights of any third party
• Attempt to gain unauthorised access to our systems or infrastructure
• Interfere with or disrupt the availability or integrity of our Services
• Upload or transmit malicious code or content
• Engage in fraudulent activities of any kind
• Create or operate multiple accounts or wallets to exploit rewards, governance, or staking mechanisms (Sybil behaviour)
• Harass, abuse, or harm other users

8. Virtual Assets and Staking

The platform facilitates self-custodied virtual asset staking and commitment mechanisms. You understand and acknowledge that:

• Fexr does not hold, custody, or control any virtual assets on your behalf
• Stakes and commitments are governed by the rules of each specific Club as encoded in its smart contracts
• You may lose staked assets if you fail to meet Club commitments, in accordance with the applicable smart contract logic
• Fexr is not responsible for fluctuations in the value of any virtual assets
• On-chain transactions are irreversible; Fexr cannot recover lost or misdirected assets

8.1 Sybil & Multi-Account Policy

Each user may operate only one account per Club. Operating multiple accounts, wallets, or identities to manipulate rewards, governance votes, staking yields, badge tiers, or any other platform mechanism ("Sybil behaviour") is strictly prohibited.

Detection & Enforcement. Fexr reserves the right to use on-chain analysis, behavioural heuristics, and third-party detection services to identify Sybil activity. If Sybil behaviour is detected or reasonably suspected, Fexr may, at its sole discretion:

• Permanently burn or slash all staked assets associated with the offending accounts
• Revoke all earned rewards, badges, and governance rights
• Permanently ban all associated wallets and identities from the platform
• Withhold any pending distributions or payouts

Self-Report Amnesty. Prior to scheduled reward distributions, Fexr may announce a voluntary self-report window. Users who voluntarily disclose Sybil activity during this window may retain a reduced percentage of their rewards (as specified in the announcement) in exchange for forfeiting all duplicate accounts. Users who do not self-report and are subsequently identified forfeit 100% of staked assets and rewards across all associated accounts, with no appeal.

By using the platform, you acknowledge that Sybil detection and enforcement — including stake burning — is an integral part of maintaining fair participation for all members, and you waive any claim against Fexr arising from enforcement actions taken under this section.

9. Club Creation and Management

If you create a Club on the platform, you are solely responsible for:

• Setting fair and clear rules for Club members
• Moderating content within your Club
• Ensuring your Club's activities comply with all applicable laws and regulations in your jurisdiction
• Ensuring your Club does not facilitate or promote illegal activities

Fexr provides the technical infrastructure only. Club operators are independently responsible for regulatory compliance applicable to their specific Club activities.

10. Intellectual Property

All content, features, software, and functionality of the Services are owned by Fexr or its licensors and are protected by applicable intellectual property laws. The licence granted under these terms is limited to use of the Services as described herein. You may not copy, modify, distribute, reverse-engineer, or create derivative works without our express written permission.

11. User Content

You retain ownership of content you create on the platform. By posting content, you grant Fexr a non-exclusive, worldwide, royalty-free licence to use, display, and distribute that content solely in connection with the operation of our Services.

12. Privacy

Your use of our Services is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.

13. Disclaimers

Our Services are provided "as is" without warranties of any kind, express or implied. We do not guarantee that our Services will be uninterrupted, error-free, or secure. Fexr is not responsible for:

• Third-party actions, content, or service outages
• Loss of data or virtual assets caused by user error, network failure, or smart contract behaviour
• Technical failures or outages beyond our reasonable control
• Any financial loss arising from decisions made based on information displayed on the platform

14. Limitation of Liability

To the maximum extent permitted by applicable law, Fexr shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of or inability to use our Services, regardless of the cause of action.

15. Indemnification

You agree to indemnify, defend, and hold Fexr and its officers, directors, employees, and agents harmless from any claims, liabilities, damages, or expenses (including reasonable legal fees) arising from your violation of these terms or your use of our Services.

16. Modifications to Terms

We may update these terms from time to time. We will notify you of material changes by posting the updated terms on our platform. Continued use after changes constitutes acceptance of the revised terms.

17. Termination

We may suspend or terminate your access to our Services at any time for violations of these terms or for any other reason at our discretion. Upon termination, your right to use the Services will immediately cease. Termination of individual user accounts does not affect any Service Order between Fexr and a business client, which is governed by its own agreement.

18. Governing Law

These terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of the UAE, unless otherwise agreed in a separate Service Order.

19. Contact Us

If you have questions about these Terms of Service, please contact us at:

• Email: hello@fexr.club
• Website: getfexr.com